Privacy Policy

Our Commitment to Personal Data Protection

THXLAB PTE. LTD. (hereinafter referred to as "the Company") recognizes the critical importance of safeguarding personal data as we conduct our business operations. We consider the proper management of personal data a societal responsibility. We have established the fundamental principles for personal data protection as outlined below. We will ensure that our officers, employees, and stakeholders are well-informed about this policy and will endeavor to protect personal data accordingly.

Fundamental Principles for Personal Data Protection

While operating our business, the Company deeply acknowledges the significance of personal data and regards it as our foremost responsibility to ensure its protection. Based on this perspective, we have created this Privacy Policy and will handle personal data appropriately by adhering to it.

Measures to Ensure Personal Data Protection

We will comprehensively communicate these principles to all our officers and employees, and as required, we will review our personal data protection management system to continue enhancing and strengthening it in the context of our business environment.

Handling of Personal Data

  1. Definition of Personal Information and Personal Data

    In this Privacy Policy, "personal information" refers to information entered by users when using our services (e.g., email addresses), information related to other personal attributes, information regarding the usage history of our services, information acquired through user submissions or storage on our services, information obtained through analysis or research of such data, and other information obtained in association with user opinions, requests, complaints, inquiries, and the like. This includes information that can identify a specific individual, either individually or through the combination of such data. "Personal data" refers to personal information systematically organized to enable retrieval of specific personal information.

  2. Proper Acquisition of Personal Information

    The Company will acquire personal information through lawful and fair means and will not obtain personal information through improper methods that contradict the user's intentions. Even when obtaining personal information from third parties, the Company will verify that the personal information obtained has been properly acquired by the information provider.

  3. Purpose of Using Personal Information

    The Company will use the personal information it acquires within the scope of the following purposes. Necessary measures to prevent the use for other purposes will be taken, ensuring the proper handling of personal information.

  4. Management of Personal Data

    (1) The Company will make efforts to ensure that the personal data it acquires is accurate and up to date, and when personal data is no longer necessary for the intended purposes, the Company will promptly delete such personal data.

    (2) The Company will establish internal regulations concerning the protection of personal information to prevent the leakage, loss, damage, and other risks related to the personal data it handles. These regulations will be reviewed and revised as necessary to establish an appropriate system. The Company will also implement strict security measures, including supervision of subcontractors, to ensure the security of personal data. When employees or subcontractors handle personal data, necessary and appropriate supervision will be conducted to ensure the secure management of such data.

  5. Provision of Personal Data to Third Parties

    The Company will not disclose or provide personal information acquired without the user's consent to third parties, except when permitted by personal data protection laws. When providing personal data to third parties located overseas, the Company will comply with legal requirements and take necessary measures, including obtaining consent.

  6. Joint Usage of Personal Data

    The Company may jointly use personal data it has acquired with its group companies. Details of joint usage are as follows:

    (1) Items of personal data for joint usage:

    (2) Range of parties involved in joint usage:

    (3) Purpose of using personal data for joint usage:

    The personal data is jointly used for the following purposes:

    (4) The Company Responsible for the Management of Personal Data:

    THXLAB PTE. LTD. (For detailed company information, please refer to Company Overview).

  7. Requests for Disclosure of Personal Information and Related Matters

    For inquiries regarding the notification of the purposes of use, disclosure, correction, addition, deletion of content, suspension of use, deletion, suspension of provision to third parties, and disclosure of records of provision to third parties regarding your personal information, please contact our “Personal Information Inquiry and Disclosure Request Desk”. In the event of such requests, we will verify your identity and make diligent efforts to provide a timely and appropriate response. Please note that fees may be charged for disclosure and other such requests.

  8. Questions and Comments

    The Company is committed to providing prompt and sincere responses to any questions, comments, or other inquiries regarding your personal information. Please submit your questions and comments to our “Personal Information Inquiry and Disclosure Request Desk”.

  9. Revisions to the Privacy Policy

    To protect your personal information and adapt to changes in laws and regulations and other standards, the Company may revise the Privacy Policy. In the event of revisions, we will provide notice within this service.

  10. Cookie Policy

    Our website uses cookies. Cookies are small text files containing optional text, instead of personal information, exchanged between our website's web server and the user's internet browsing software (browser) when browsing our website. These files are saved on the user's terminal. By utilizing cookie information, we can provide visitors with more suitable services. Users can indicate their preference for using cookies through their browser settings, allowing them to opt-out. However, it's important to note that if you choose not to use cookies, some features of our website may be limited.

Contact Information for Personal Information Inquiries and Disclosure Requests

Date of Establishment: Oct 20, 2023